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GBG features a medical benefits administrative platform that can provide state-of-the-art international customer service for companies with worldwide employee requirements for groups small and large.
- Full menu of medical benefit options designed for international employee programs for Expatriates, Third Country Nationals & Local Country Nationals.
- More than 350,000 covered lives worldwide.
- Ability for ISO Certified Claims Processing through seven Regional Claims Centers.
- Option of rapid Turn Around Times (TATs) on claims processing to address client needs.
- 24/7 customer service hot line with more than 100 languages available
- Wire-transfer payment option that comes without any bank fees for sending the reimbursement.
- Variety of enrollment administration options, including web-based models.
- Web-enabled claims look-up for members.
- Dedicated account management for large groups.
- Extensive direct-bill provider network in most countries.
- Ability to request that convenient or often-used providers be added to the network.
- 24/7 medical care centers with physicians and nurses.
- Full interface with leading emergency evacuation providers for rapid and cost-effective, emergency-care management.
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